There is level access to the museum via the Main Entrance to the Entrance Hall on Chambers Street.

Entering by the Tower Entrance at the corner of Chambers Street and George IV Bridge avoids the busy Entrance Hall by the Main Entrance. It also provides levels access to the main part of the museum. 

There is buggy storage available in the museum. It is located on Level 1 of the Scotland Galleries, behind the Kingdom of the Scots gallery.

Please take a look at our museum map or ask a member of the Visitor Experience team on arrival. 

Wheelchairs are available for loan at no charge. Please note wheelchairs cannot be booked in advance. On arrival, ask about availability at the Information Desk. 

Small mobility scooters are permitted inside the museum.

Lifts are available to all floors of the museum. 

Check the museum map for the nearest lifts. Our Visitor Experience staff are also available to give directions. 

There are toilets on most levels of the museum, including accessible toilets and baby changing facilities. 

There is a Changing Places (U) toilet in the Entrance Hall on Level 0.