During a Relaxed Morning we hope to create a calmer atmosphere in which to explore our galleries. Where possible, we will reduce/turn off gallery noise levels and we will aim to create a supportive and welcoming atmosphere for those with sensory needs and their families, friends and carers. Please note these adaptations occur during regular opening hours so all visitors are welcome.

We are committed to supporting all visitors to access our collections and enjoy visiting us. Based on feedback we have received from neurodivergent visitors, we are offering Relaxed Mornings once a month, providing an environment that supports the needs of neurodivergent visitors and those with other sensory needs.

We have received feedback from neurodivergent visitors who told us that they struggled to visit due to sensory overload from multiple devices playing sound. In some cases, we are unable to only switch off the sound, so to reduce the noise we have completely switched off audiovisuals. They will be switched on again at 12:00.

Due to the fragile nature of some of our collections, we have to keep lighting levels low in some areas in order to protect them. Torches are available to borrow at the Museum information desks if this would help improve your experience.

We have three spaces in the museum that are highly interactive, with multiple noisy devices and videos playing. Unfortunately, it is impossible to remove sound from these spaces. 

Please look at the Visual Story for the site to see where these displays are located. You may also wish to wear ear defenders in these areas.  

During Relaxed Mornings, we will provide a quiet space on the ground floor of the museum building. Staff will be able to provide directions and information about this on the day. 

We are always keen to hear from visitors about their visit. We have just started Relaxed Mornings and will continue to adapt our offer as best we can from the feedback we receive. We have feedback cards with questions about your visit at our Relaxed Morning and would appreciate you taking the time to complete them. Or you can email any feedback to communities@nms.ac.uk.

The relaxed morning is an open session so please arrive and leave whenever you want. However, we will only be offering reduced sound levels between 10:00 and 12:00. You can continue to use borrowed resources (e.g. sensory backpacks and maps) after this time.

National Museums Scotland have a non-refundable and non-transferable ticketing policy. Please refer to our full Ticketing Terms and Conditions here.