Lifts are available to all floors of the museum. You can check the museum map or ask a member of staff for the nearest lifts. 

There are escalators in the Collecting Stories gallery on Level 1 leading to the exhibition gallery on Level 3.

Information on lift and escalator dimensions is available on the AccessAble website.  

There are toilets on all levels of the museum. Accessible toilets and baby changing facilities are available on most floors. There is a Changing Places (U) toilet in the Entrance Hall on Level 0.  

You can access the museum map to find those nearest toitlets or ask a member of our Visitor Experience team for directions. 

Borrow a wheelchair

Wheelchairs are available for loan at no charge. Please note wheelchairs cannot be booked in advance. On arrival, ask about availability at the Information Desks in the Entrance Hall or Tower Entrance.

Mobility scooters

Small mobility scooters are permitted inside the museum and the exhibition. 

Seating

Seating is available throughout the exhibition.

Games in the exhibition

The majority of games are playable by wheelchair users. However due to the historic nature of some of the arcade consoles the height is not suitable for wheelchair users. There is also a driving game which requires sitting in a racing car. 

Games in the exhibition

The exhibition consists primarily of video games which are visual by nature and may be challenging for blind or partially sighted visitors. Audio-description settings will not be turned on as standard.

Large print labels

Large print labels are available in this exhibition. 

Hearing induction loops

There is a hearing induction loop at the information desk outside the exhibition gallery.

Games in the exhibition

Most of the games are very visual in nature. Some of the games will have subtitles which can be turned on by the user.   

A very small percentage of individuals may experience epileptic seizures when exposed to certain light patterns or flashing lights. There are no flashing lights in the exhibition, but many of the games feature rapid changes in light levels and colour saturation. The screens in the exhibition operate at 50/60 hertz as televisions do at home.  

We cannot provide a list of 'safe' games as the range of triggers is so varied, but the following suggestions will help to mitigate the risk:  

• Wear a pair of blue light filtering glasses to help minimise the risk of a trigger  
• Stand at least 90cm from the screen when playing any game to ensure the screen does not fill your vision  
• Play only games that are a slower pace/intensity and avoid high action games such as those in the arcade section of the exhibition.  
• Visit with a person who is aware or your condition and can support you in event of feeling unwell  

If you experience any of the following symptoms while playing a video or computer game - dizziness, altered vision, eye or muscle twitches, loss of awareness, disorientation, any involuntary movement, or convulsions - IMMEDIATELY discontinue use and consult your doctor before resuming play.  

In the exhibition

Game On is a very interactive and sensory exhibition with games including lights, colour changes and sounds.  

Sensory resources

Ear defenders are available to borrow for free from the exhibition ticket desk on Level 3. A limited number of sensory backpacks are available at the information desks in the Main Entrance Hall and the Tower Entrance. These backpacks cannot be booked in advance.

Once the exhibition is open a visual guide and sensory/access map will be available.

Relaxed viewings

Relaxed viewings of the exhibition are available on selected dates. During these times visitor numbers will be reduced and the sound on games lowered.

Please check our What's On page for upcoming relaxed viewings. 

There are two games playable with adaptive controllers, Minecraft  and Pine Hearts. We have built these controllers in a way that allow a wide range of users with motor disabilities to play, however, we are not able to customise them to the needs of each specific visitor.   

Weekdays

Weekends

10% off when you book as a family‡ 

*Advance ticket prices are applicable up to 23:59:59 the day before. 

**Valid ID required. Carers of disabled people free. 

†Under 16s must be accompanied by an adult.  

‡10% off when you buy up to three Child 5–15 tickets alongside up to any two Adult, Over 65s, Student, Young Scot, Disabled, Unemployed tickets, with a maximum of five tickets in total. Cannot be used in conjunction with National Museums Scotland Member tickets or any other discount or promotional offer. 

Discounts available for groups of 10 or more. 

To ensure a positive experience for all visitors, the maximum time allowance within the exhibition space is two hours.

Game On is an exhibition for visitors of all ages. However, there are some games that parents and guardians may not deem suitable for the children in their charge. 

Please monitor the games played by younger players in your group and ensure that children only play games that contain content which you consider appropriate for their age, experience, and ability.

All recent videogames contained in the exhibition have been rated by the European PEGI certification system. These ratings are noted for visitors on accompanying panels, including for games rated 12, 16 or 18+.